We Are Committed To Getting You To Whistler Quickly!
If you book your Vancouver Airport to Whistler Shuttle more than 72 hours in advance, you will benefit from a maximum wait time guarantee.
If we exceed these guaranteed wait times, we’ll refund you completely. Check-in times and vehicle departure times are electronically tracked.
Summer 2021 – 1.5 Hour Guarantee
- July 4 – November 18, 2021
- A maximum wait time guarantee of 1.5 hours applies to all flights landing during our service hours 09:00 – 18:00
Winter 2021/2022 – 1.5 Hour Guarantee
- November 19, 2021 – April 18, 2022
- A maximum wait time guarantee of 1.5 hours applies to all flights landing during our service hours 08:00 – 22:00.
Eligibility
- Bookings made or changed within 72 hours of travel do not qualify for our maximum wait time guarantee.
- Wait time starts when you check-in at the Whistler Shuttle airport desk (after you clear customs and collect your luggage).