We Are Committed To Getting You To Whistler Quickly!
If you book your Vancouver Airport to Whistler Shuttle more than 72 hours in advance, you will benefit from a maximum wait time guarantee.
If we exceed these guaranteed wait times, we’ll refund you completely. Check-in times and vehicle departure times are electronically tracked.
Summer – 1 Hour Guarantee
- June 24, 2020 – September 8, 2020
- A maximum wait time guarantee of 1 hour applies to all flights landing during our service hours 08:00 – 20:00.
Off Peak Seasons – 1.5 Hour Guarantee
- September 8, 2020 – December 16, 2020
- April 7, 2021 – April 30, 2021
- We offer a 1.5 hours maximum wait time guarantee for flights landing between 09:00 and 21:00
Winter – 1.5 Hour Guarantee
- December 17, 2020 – April 6, 2021
- A maximum wait time guarantee of 1.5 hours applies to all flights landing during our service hours 09:00 – 21:00.
Eligibility
- Bookings made or changed within 72 hours of travel do not qualify for our maximum wait time guarantee.
- Wait time starts when you check-in at the Whistler Shuttle airport desk (after you clear customs and collect your luggage).