We Are Committed To Getting You To Whistler Quickly!
If you book your Whistler Shuttle more than 72 hours in advance, you will benefit from a maximum wait time guarantee.
If we exceed these guaranteed wait times, we’ll refund you completely. Check-in times and vehicle departure times are electronically tracked.
Winter Travel – 1 Hour Guarantee
- Wednesday November 27 2019 – Monday April 20, 2020
- We offer a 1 hour maximum wait time guarantee for flights landing between 07:30 and 23:00.
Off-Peak Travel – 2 Hour Guarantee
- Wednesday September 4, 2019 to Tuesday November 26, 2019
- A maximum wait time guarantee of 2 hours applies to all flights landing during our service hours 08:00 – 20:00.
Eligibility
- Bookings made or changed within 72 hours of travel do not qualify for our maximum wait time guarantee.
- Wait time starts when you check-in with our airport representative (after you clear customs and collect your luggage).